AGB
General terms and conditions of business
With our rental conditions and clear regulations, we, the Thorsten Schwarzer family, would like to prevent misunderstandings. Please read the following general terms and conditions carefully. They contain information about the legal relationship between you and us, your Haus Lindenstrasse. By booking, each guest accepts these conditions as binding for themselves and for the people they have registered with.
In general, however, an open and direct conversation will sort out almost everything. With this in mind, we are sure that you will have a wonderful time with us and we look forward to seeing you!
1. Booking process
For online bookings/reservations, we reserve the right to object to the transaction within 24 hours. This is the only way to prevent incorrect bookings (double bookings, incorrect number of people, etc.). The contractually agreed deposit must be transferred to the specified account on time and without deductions. The confirmation must also be signed and completed and received by the landlord on time. If this does not happen, the contract can be canceled without further notice. The remaining payment must be credited to our account no later than 14 days before arrival.
2. Arrival and departure
Arrival is generally from 3 p.m., departure by 10 a.m. at the latest.
3. Guest’s obligations
It goes without saying that the rented rooms and the inventory must be treated with care and left in a proper condition upon departure, ie the rubbish must be disposed of and the dirty dishes washed. If the rooms are very dirty, we reserve the right to charge for the extra work.
The guest must report any damage to the room provided to us immediately after becoming aware of it. If the guest causes damage during his stay, he is liable to us if he is responsible for it. Liability is limited to intent and gross negligence.
The number of people stated in the rental agreement is binding; subletting is generally prohibited. Overcrowding may give rise to the right to immediate termination of the contract and/or appropriate additional compensation.
4. Pets
Bringing pets of any kind is generally limited to one dog (other animals are not permitted) and is only permitted after an express written agreement with us as the landlord.
5. Withdrawal (cancellation)
If the tenant withdraws from the rental agreement, he undertakes to pay the contractually agreed rental price if we are unable to rent the apartment to someone else. This also applies in the event of late arrival or early departure. If the guest has not made use of the contractual service, the landlord must take into account the income from renting the rental property to someone else and the expenses saved. This applies in particular to reasons that are personal to the guest (in particular in the event of illness, impediment for professional, family or personal reasons and in the event of official requirements in connection with the SARS-CoV-2 pandemic, such as carrying out a "corona test" in the event of a ban on accommodation; Section 537 of the German Civil Code). In the case of Section 537 of the German Civil Code, the guest must pay at least 90% of the contractually agreed rental price. The guest is expressly permitted to provide evidence that no damage or less damage has been caused than the flat rate demanded.
Haus Lindenstrasse recommends that its guests take out travel cancellation insurance. Cancellations must be made in writing (by email, fax or post). In the event of a trip cancellation, the guest will be charged €50.00 processing costs. The obligation to pay the rental price is void if the landlord violates an obligation to take into account the rights, legal interests and interests of the guest, if the guest can no longer be expected to adhere to the contract or if he or she is entitled to another legal or contractual right of withdrawal.
6. Landlord’s right of termination
The landlord can terminate the contractual relationship without notice if the guest behaves in breach of contract despite prior warning and/or if the landlord or the other guests of the house cannot reasonably be expected to continue the contract. This does not release the guest from his obligation to pay.
7. House rules
There are house rules in each of our rental properties, which we ask you to adhere to. We rent our apartments as non-smoking apartments. However, we cannot accept any liability for compliance. There are no warranty claims against the landlord. Smoking in the apartment can lead to immediate termination. Charging electric batteries for your e-bike in our rooms must not take place unsupervised due to the high risk of fire! Please only charge the batteries when you are on site and can supervise the charging process. It is absolutely forbidden to charge an electric car using our power supply.
8. Free service
We offer the following as a free service, which is not part of the rental agreement: WiFi in your rental apartment; One parking space per rental apartment in our normal-sized private parking lot. We do not guarantee the availability of our free service.
9. Liability Haus Lindenstrasse
If the guest is provided with a parking space in our private car park, this does not constitute a storage contract. Haus Lindenstrasse is not liable for the loss or damage of motor vehicles parked or maneuvered on our property and their contents. This does not apply in the case of intent or gross negligence. A breach of duty by the landlord is equivalent to that of a legal representative or vicarious agent. The landlord is liable for items brought in according to the statutory provisions, §§ 701 ff. BGB. The same applies to parked (E) bicycles or corresponding trailers or similar. The guest's claims for damages are excluded. This does not include damages resulting from injury to life, body or health if we are responsible for the breach of duty, as well as other damages based on an intentional or grossly negligent breach of duty by the landlord and damages based on an intentional or negligent breach of typical contractual obligations by the landlord. A breach of duty by the landlord is equivalent to a breach of duty by a legal representative or vicarious agent.
10. Final provisions
Changes or additions to the contract, the acceptance of the application or these general terms and conditions must be made in writing. Unilateral changes or additions by the tenant are invalid. The exclusive place of jurisdiction - also for disputes over checks and bills of exchange - in commercial transactions is the registered office of the landlord. If a contractual partner meets the requirements of Section 38 (2) of the Code of Civil Procedure and does not have a general place of jurisdiction in Germany, the place of jurisdiction is the registered office of the landlord. German law applies. The application of the UN Convention on Contracts for the International Sale of Goods and the conflict of laws is excluded. Should individual provisions of these general terms and conditions be or become invalid or void, this shall not affect the validity of the remaining provisions. Otherwise, the statutory provisions apply.
Status: July 2023